Terms & Conditions 

All products displayed on our website, mobi site and subsequent apps are subject to availability in store within the Republic of South Africa. All prices shown on our website, mobi site or subsequent apps are quoted in South African Rands and are valid and effective only in the Republic of South Africa. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice.

Online Registration

You are required to register with us before placing your first order online. Please click on Register to complete the registration form. Registration and/or use of our online shopping services constitutes your acceptance and agreement to be bound by the Online Shopping Terms.
By registering with us, you warrant that you are 18 (eighteen) years of age or older and of full legal capacity.

To register, you will be required to provide certain personal information including, but not limited to, personal and payment card details, as well as name and surname, physical address, telephone number, gender and email address and password. Please keep your personal information secure.
We accept no liability for any damages suffered or losses incurred from the unauthorised use of your personal information.

You will be required to enter your email address and password each time you visit our online shopping site. To amend any of your details, please go to My Account. For more details on how we collect and use your personal information, please review our Privacy Protection below.

Errors

We take all reasonable efforts to ensure that the description, availability and pricing of our products is accurate. Should there be any errors of whatsoever nature in relation thereto, however, we shall not be liable for any loss, claim or expense relating to a transaction based on any such error, except in the case of the incorrect pricing in which event the amount paid by you will be refunded.

Colours and Items Displayed

World’s Finest Watches makes every effort to ensure that the colours of watches that appear on our website, mobi site and subsequent apps display as accurately as possible. However, as the actual colours you see will depend on the device that you use to access our website, mobi site and apps, we cannot guarantee that your device’s display of specific colour/s will be accurate. Every effort is made however to ensure specifications stipulated alongside the products are accurate.

Pricing

Prices and promotions may vary in store. The prices include Value-Added Tax (VAT). Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations.

Insurance claims

Promotions and discounts will not apply to purchases being made with insurance vouchers and in such cases the original marked price will apply.

Stock Availability

World’s Finest Watches reserves the right to display and market products that may yet be unavailable, forthcoming or may be low in sock availability. We will endeavour to either obtain stock at the earliest possible opportunity and will immediately advise on availability lead time in such instances.

Transaction currency

All in store transactions will be in South African Rand ZAR, and should any delivery arrangements be agreed to, this will be limited to within the Republic of South Africa. All transactions converted to South African Rands will be expedited at the current exchange rate of the day and may differ due to currency fluctuation.

Agreement of Sale

Placing an item in a shopping basket or adding it to a wish-list without completing the purchase cycle does not constitute an agreement of sale between Arthur Kaplan and the user and users cannot hold Arthur Kaplan liable if such items are not available when the purchase cycle is completed later and/or constitute an order for such an item.

An agreement of sale between you and Arthur Kaplan will only come into effect upon delivery of the Product to you or when we allow you to collect the same. This is regardless of any communication from us stating that your order or payment has been confirmed. We reserve the right to accept or reject all orders and we will indicate the rejection of your order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.

Payment

When you place your order, funds equal to the total value of your order will be deducted against the card you are paying with during the checkout process. To allow for any possible product substitutions, payment will only be affected once your order is ready for delivery.

EFT Payments

For EFT payments, you will be required to deposit your money into:

Bank: First National Bank
Account Name: Arthur Kaplan (Pty) Ltd
Account No: 51420133781
Account Type: Cheque
Branch No: 260950
Branch Name: Weirda Valley
Swift Code: FIRNZAJJ
Reference: [Your Order Number]

Bank: Standard Bank
Account Name: Arthur Kaplan (Pty) Ltd
Account No: 252301722
Account Type: Cheque
Branch No: 01920590
Branch Name: Sandton
Swift Code: SBZAZAJJ
Reference: [Your Order Number]

Bank: ABSA Bank
Account Name: Arthur Kaplan (Pty) Ltd
Account No: 1056910103
Account Type: Cheque
Branch No: 632005
Swift Code: ABSAZAJJ
Reference: [Your Order Number]

Once your funds have been cleared, your order will be expedited. EFT payments not received in our bank account within three working days will be cancelled.

Payment methods

Card payments

At the time of placing the order, the transaction details are presented to the bank and an authorisation is obtained for the order.
Payment is collected when the order is placed and before the goods are shipped.
Note that to protect its own and the interests of customers, Arthur Kaplan scrutinizes all transactions very carefully to prevent attempted fraud and a transaction may be refused if Arthur Kaplan is not satisfied with its legitimacy.

Confirmation of Orders

Your offer is deemed to be accepted when you receive an order confirmation. All orders received on a weekend will be processed on the Monday.

Protecting your privacy

Protecting your privacy is as important to us as it is to you. For us, it’s more than just making sure we comply with the relevant legislation; you trust us with your personal information, and we respect that trust. This privacy notice explains why and how we collect, use and store your personal information. If you have any questions, please email sandton@worldsfinest.co.za

What is this notice about?

We want you to understand who you are sharing your information with, what kind of information we are collecting and how we use the information.
In your day-to-day dealings with World’s Finest Watches we obtain information about you. We want you to know exactly what that information is and what we do with it. After all, trust is nothing without transparency.
We need your information to deliver the right product, at the right time and to the right place.
This includes making sure that you can receive the benefit of promotional offerings by analysing your data to better understand what your needs are and sending you promotional information.

The Protection of Personal Information Act protects you.

The Protection of Personal Information Act (POPI) is aimed at protecting your personal information and prescribes what we must and must not do with it. POPI created an Information Regulator who checks that companies like World’s Finest Watches manage personal information in a responsible manner that respects your privacy.
Other legislation also applies to your personal information. For instance, if you are applying for a Credit Card or a Store Card, the Financial Intelligence Centre Act and the National Credit Act have to be complied with. This means that from time to time we will be obligated to process your personal information in a certain way (or keep it for a certain period).
From time to time we may have to amend this notice to accommodate changes in our business or services or if legal requirements change.

What information we collect:

When you apply to join our online purchases, or become a website member, we collect the personal information we need to make it happen.
Depending on what you apply for, we require information such as your name, e-mail address, contact numbers, ID or passport number, gender, date of birth, physical address, billing address, payment card details, financial information and history, employment information, communication preferences and language preferences.

We collect this information to process your application so that you can have a customer record with us. This is how we provide all the services as set out in the terms and conditions for these programmes and accounts.
We collect information to analyse purchasing patterns when you purchase online to ensure we do the best possible job of meeting your needs.

We send out surveys from time to time. You can choose to respond or not, and you can unsubscribe from receiving them.

When you shop at worldsfinest.co.za we collect standard information about your internet connection and website use. We collect this information from registered and unregistered users. We use this information to help us improve our website and online services.

We use cookies to optimise your website experience, but you can opt out.
A cookie is a small piece of information stored by your browser on your device. It may contain some personal details, the contents of your shopping basket and date and time information in an encrypted format, which can be recalled when you return to the World’s Finest website. This assists in speeding up our identification, ordering and delivery processes.
We use cookies to identify the device you use to connect to our website. We use anonymous cookies to collect data about how you use our website, so that we can improve and optimise your website experience. We use the anonymous DoubleClick cookie and Google Analytics cookie to optimise your web experience and deliver relevant advertising on the Google Display Network based on the activity of visitors to our website.
You can opt out of Google Analytics for Display Advertisers and out of customized Google Display Network advertising by visiting Google’s Ad Preferences Manager.

We collect information when you contact us to respond to your query.
When you contact us, we collect information that helps us to categorise your query, respond to it and, if applicable, investigate what went wrong. We also use this information to track potential problems and trends to customise our support responses to provide a better service to you.

We do not collect the information of persons under 18 without the consent of their parents or guardians. If you are under the age of 18 you must not provide personal information to us without the consent of your parent or guardian.

Customer Service

Email address: sandton@worldsfinest.co.za
Telephone number: 011 784 0203

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com are solely applicable.