Terms and Conditions

It is very important to read World’s Finest Watches online shopping terms and conditions as, in our check out process, you will be required to tick that you have read and understood “Online Shopping Terms” before you may proceed with payment.

If you have any questions regarding our Services, the Online Shopping Terms, products or services, please feel free to contact us on 011 669 5600.

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use of www.rolex.com are sole applicable.

Online Registration

You are required to register with us before placing your first order online. Please click on Register to complete the registration form. Registration and/or use of our online shopping services constitutes your acceptance and agreement to be bound by the Online Shopping Terms.

By registering with us, you warrant that you are 18 (eighteen) years of age or older and of full legal capacity.

To register, you will be required to provide certain personal information including, but not limited to, personal and payment card details, as well as name and surname, physical address, telephone number, gender and email address and password. Please keep your personal information secure.

We accept no liability for any damages suffered or losses incurred from the unauthorised use of your personal information.

You will be required to enter your email address and password each time you visit our online shopping site. To amend any of your details, please go to My Account. For more details on how we collect and use your personal information, please review our Privacy Protection below.

Product Sales and Availability

All products displayed on our website, mobi site and subsequent apps are subject to availability and will be delivered only within the Republic of South Africa and to areas where we deliver. All prices shown on our website, mobi site or subsequent apps are quoted in South African Rands and are valid and effective only in the Republic of South Africa. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice. We will inform you as soon as possible if any of the products or services you have ordered are not available.

Colours and Items Displayed

We have made every effort to ensure that the colours of the watches that appear on our website, mobi site and subsequent apps display as accurately as possible. However, as the actual colours you see will depend on the device that you use to access our website, mobi site and apps, we cannot warrant that your device’s display of any colour will be accurate. All watches displayed on our website may be enlarged to show detail and may not be the actual size when purchased. All information, however, in terms of metal, carat size, diamond etc. next to each product description is 100% accurate.

All pendants are sold separately unless otherwise stated. Images of pendants with chains are for display purposes only.

Content Errors

We regret that no order will be accepted if we identify a material error in the description of any of our goods or services or their prices on our website, mobi site and/or subsequent apps.

Gift vouchers

World’s Finest Watches Gift Vouchers may be purchased online and are only redeemable at World’s Finest Watches stores in the Republic of South Africa. A World’s Finest Watches Gift Voucher cannot be used to purchase watches online.

Insurance claims

Promotions and discounts will not apply to purchases being made with insurance vouchers, the original marked price will apply in such cases.

Pricing

You will be charged the prices that are reflected on our website, mobi site and/or future apps, subject to availability and delivery address. Prices and promotions may vary depending on whether you have access to our services via our website, mobi site or apps. The prices include Value-Added Tax (VAT). Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations. Special promotions apply only to items on your original order (i.e. not on items which are added after the order was placed.) Delivery is free of charge.

Price Promotions

Unless specified as an inclusion, all pendant chains are excluded from promotional offerings.

Unless specified all Swiss Watches are excluded from promotional offerings.

Agreement of Sale

Placing an item in a shopping basket or adding it to a wish-list without completing the purchase cycle does not constitute an agreement of sale between World’s Finest Watches and the user and users cannot hold World’s Finest Watches liable if such items are not available when the purchase cycle is completed later and/or constitute an order for such an item.

An agreement of sale between you and World’s Finest Watches will only come into effect upon delivery of the Product to you or when we allow you to collect the same. This is regardless of any communication from us stating that your order or payment has been confirmed. We reserve the right to accept or reject all orders and we will indicate the rejection of your order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.

Payment

When you place your order, funds equal to the total value of your order will be deducted against the card you are paying with during the checkout process. To allow for any possible product substitutions, payment will only be affected once your order is ready for delivery.

Errors

We take all reasonable efforts to ensure that the description, availability, and pricing of our Products is accurate. Should there be any errors of whatsoever nature in relation thereto, however, we shall not be liable for any loss, claim or expense relating to a transaction based on any such error, except in the case of the incorrect pricing in which event the amount paid by you will be refunded.

EFT Payments

For EFT payments, you will be required to deposit your money into:

Bank: Standard Bank

Account Name: Arthur Kaplan (Pty) Ltd

Account No: 252301722

Account Type: Cheque

Branch No: 01920590

Swift Code: SBZAZAJJ

Reference: [Your Order Number]


Bank: ABSA Bank

Account Name: Arthur Kaplan (Pty) Ltd

Account No: 4103416944

Account Type: Cheque

Branch No: 632005

Swift Code: ABSAZAJJ

Reference: [Your Order Number]

Once your funds have been cleared, your order will be expedited. EFT payments not received in our bank account within three working days will be cancelled.

Payment methods

Card payments

At the time of placing the order, the transaction details are presented to the bank and an authorisation is obtained for the order.

Payment is collected when the order is placed and before the goods are shipped.

Note that to protect its own and the interests of customers, World’s Finest Watches scrutinizes all transactions very carefully to prevent attempted fraud and a transaction may be refused if World’s Finest Watches is not satisfied with its legitimacy.

Stock Availability

We cannot always guarantee stock availability and will endeavour to either obtain stock from an World’s Finest Watches store or source the items from our suppliers. We will immediately advise you of this and advise delivery times of the requested item.

Confirmation of Orders

Your offer is deemed to be accepted when you receive an order confirmation. All orders received on a weekend will be processed on the Monday.

In line with the presidential decision to call a nationwide lockdown, World’s Finest Watches will be observing the mandate and remain closed until further notice. During this time, online orders will remain open hover deliveries will only commence 2 – 3 weeks after shutdown has ceased.

Customer Service

Email address: [email protected]

Telephone number: 011 669 5600

Transaction currency

All transactions will be in South African Rand ZAR, and deliveries will only be within the Republic of South Africa. All transactions converted to South African Rands will be expedited at the current exchange rate of the day and may differ due to currency fluctuation.

Export Restrictions

Online sales and deliveries will only be within the Republic of South Africa.

Country of Domicile

World’s Finest Watches head office and country of domicile is

Address: PO Box 784429, Sandton, 2146

Credit Cards payment accepted

Master and Visa only