Terms and Conditions

All products displayed on our website, mobi site and subsequent apps are subject to availability in store within the Republic of South Africa. All prices shown on our website, mobi site or subsequent apps are quoted in South African Rands and are valid and effective only in the Republic of South Africa. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice.

Errors

We take all reasonable efforts to ensure that the description, availability and pricing of our Products is accurate. Should there be any errors of whatsoever nature in relation thereto, however, we shall not be liable for any loss, claim or expense relating to a transaction based on any such error, except in the case of the incorrect pricing in which event the amount paid by you will be refunded.

Colours and Items Displayed

World’s Finest Watches makes every effort to ensure that the colours of watches that appear on our website, mobi site and subsequent apps display as accurately as possible. However, as the actual colours you see will depend on the device that you use to access our website, mobi site and apps, we cannot guarantee that your device’s display of specific colour/s will be accurate. Every effort is made however to ensure specifications stipulated alongside the products are accurate.

Pricing

Prices and promotions may vary in store. The prices include Value-Added Tax (VAT). Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations.

Insurance claims

Promotions and discounts will not apply to purchases being made with insurance vouchers and in such cases the original marked price will apply.

Stock Availability

World’s Finest Watches reserves the right to display and market products that may yet be unavailable, forthcoming or may be low in sock availability. We will endeavour to either obtain stock at the earliest possible opportunity and will immediately advise on availability lead time in such instances.

Transaction currency

All in store transactions will be in South African Rand ZAR, and should any delivery arrangements be agreed to, this will be limited to within the Republic of South Africa. All transactions converted to South African Rands will be expedited at the current exchange rate of the day and may differ due to currency fluctuation.

Protecting your privacy

Protecting your privacy is as important to us as it is to you. For us, it’s more than just making sure we comply with the relevant legislation; you trust us with your personal information, and we respect that trust. This privacy notice explains why and how we collect, use and store your personal information. If you have any questions, please email sandton@worldsfinest.co.za

What is this notice about?

We want you to understand who you are sharing your information with, what kind of information we are collecting and how we use the information.

In your day-to-day dealings with Arthur Kaplan we obtain information about you. We want you to know exactly what that information is and what we do with it. After all, trust is nothing without transparency.

We need your information to deliver the right product, at the right time and to the right place.

This includes making sure that you can receive the benefit of promotional offerings by analysing your data to better understand what your needs are and sending you promotional information.

The Protection of Personal Information Act protects you.
The Protection of Personal Information Act (POPI) is aimed at protecting your personal information and prescribes what we must and must not do with it. POPI created an Information Regulator who checks that companies like Arthur Kaplan manage personal information in a responsible manner that respects your privacy.

Other legislation applies to your personal information.
Other legislation also applies to your personal information. For instance, if you are applying for a Credit Card or a Store Card, the Financial Intelligence Centre Act and the National Credit Act have to be complied with. This means that from time to time we will be obligated to process your personal information in a certain way (or keep it for a certain period).

This notice may change from time to time.
From time to time we may have to amend this notice to accommodate changes in our business or services or if legal requirements change.

What information we collect:
When you apply to join our online purchases, or become a website member, we collect the personal information we need to make it happen.

Depending on what you apply for, we require information such as your name, e-mail address, contact numbers, ID or passport number, gender, date of birth, physical address, billing address, payment card details, financial information and history, employment information, communication preferences and language preferences.

We collect this information to process your application so that you can have a customer record with us. This is how we provide all the services as set out in the terms and conditions for these programmes and accounts.

We collect information to analyse purchasing patterns when you purchase online to ensure we do the best possible job of meeting your needs.

We conduct surveys from time to time:
We send out surveys from time to time. You can choose to respond or not, and you can unsubscribe from receiving them.

We collect information while you use our website:
When you shop at worldsfinest.co.za we collect standard information about your internet connection and website use. We collect this information from registered and unregistered users. We use this information to help us improve our website and online services.

We use cookies to optimise your website experience, but you can opt out.
A cookie is a small piece of information stored by your browser on your device. It may contain some personal details, the contents of your shopping basket and date and time information in an encrypted format, which can be recalled when you return to the Worlds Finest website. This assists in speeding up our identification, ordering and delivery processes.

We use cookies to identify the device you use to connect to our website. We use anonymous cookies to collect data about how you use our website, so that we can improve and optimise your website experience. We use the anonymous DoubleClick cookie and Google Analytics cookie to optimise your web experience and deliver relevant advertising on the Google Display Network based on the activity of visitors to our website.

You can opt out of Google Analytics for Display Advertisers and out of customized Google Display Network advertising by visiting Google’s Ad Preferences Manager.

We collect information when you contact us to respond to your query.
When you contact us, we collect information that helps us to categorise your query, respond to it and, if applicable, investigate what went wrong. We also use this information to track potential problems and trends to customise our support responses to provide a better service to you.

We don’t collect the information of persons under 18.
We do not collect the information of persons under 18 without the consent of their parents or guardians. If you are under the age of 18 you must not provide personal information to us without the consent of your parent or guardian.

Customer Service

Email address: sandton@worldsfinest.co.za

Telephone number: 011 784 0203

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com are sole applicable.